Privacy Policy

 Privacy Policy

Effective Date: June 29, 2026

Under Pressure Washing LLC respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, contact us, schedule service, or use our exterior cleaning and pressure-washing services.

1. Information We Collect

We may collect the following types of information:

Personal information you provide:
- Name
- Phone number
- Email address
- Service address
- Billing address, if different
- Details about the service you request
- Photos or videos you submit for estimates
- Messages, quote requests, texts, emails, or other communications you send to us

Service-related information:
- Property condition
- Requested cleaning services
- Appointment date and time
- Job notes, estimates, invoices, and payment status

Payment information:
If you pay by card, online payment link, invoice, or third-party payment processor, your payment may be processed by a third-party provider. We do not intend to store full credit card numbers on our website.

Website and tracking information:
When you visit our website, we or third-party tools may collect information such as:
- IP address
- Browser type
- Device type
- Pages visited
- How you found our website
- Website activity
- General location information
- Cookies or similar tracking data

2. How We Use Your Information

We may use your information to:

- Respond to quote requests
- Provide estimates
- Schedule pressure-washing or exterior cleaning services
- Complete requested services
- Send invoices, receipts, appointment reminders, or service updates
- Communicate by phone, text, or email
- Improve our website and customer experience
- Measure advertising and website performance
- Run Google Ads, Google Analytics, or similar marketing tools
- Maintain business records
- Prevent fraud or misuse
- Comply with legal, tax, insurance, or regulatory obligations

3. Calls, Texts, and Emails

By contacting Under Pressure Washing LLC or submitting a quote request, you agree that we may contact you using the phone number, email address, or other contact information you provide.

We may contact you about estimates, scheduling, service updates, invoices, follow-ups, and related business matters.

If you no longer want to receive non-essential text messages or marketing communications from us, you may contact us and ask to opt out. You may also reply STOP to text messages if that option is available.

4. Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to help the website function, understand visitor activity, improve our marketing, and measure advertising performance.

We may use services such as Google Analytics, Google Ads, Google tag, Google conversion tracking, or similar tools. These tools may collect information about how visitors interact with our website and may help us understand whether our advertising is generating calls, quote requests, or other leads.

You may be able to manage cookie and tracking preferences through our website cookie banner, your browser settings, or Google’s advertising privacy settings.

5. How We Share Information

We do not sell your personal information.

We may share information only when reasonably necessary for business purposes, including with:

- Payment processors
- Website hosting or website builder providers
- Scheduling, invoicing, or customer management tools
- Advertising and analytics providers
- Insurance, legal, accounting, or tax professionals
- Service providers who help us operate our business
- Government, legal, or regulatory authorities when required by law

6. Data Security

We take reasonable steps to protect the information we collect. However, no website, email system, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security.

If we become aware of a data security incident involving personal information, we will take appropriate steps as required by applicable law.

7. How Long We Keep Information

We may keep customer and business information for as long as reasonably necessary to:

- Provide services
- Maintain business records
- Handle customer questions or disputes
- Comply with tax, accounting, insurance, or legal obligations
- Improve our services and marketing

8. Your Choices

You may contact us to:

- Request access to information you provided
- Ask us to correct inaccurate information
- Ask us to delete certain information, when legally and practically possible
- Opt out of non-essential marketing communications
- Ask questions about this Privacy Policy

Some information may need to be retained for legal, tax, insurance, accounting, fraud prevention, or legitimate business purposes.

9. Children’s Privacy

Our services are intended for homeowners, property owners, renters, businesses, and adults seeking exterior cleaning services. We do not knowingly collect personal information from children under 13.

10. Links to Other Websites

Our website may contain links to third-party websites, such as Google, payment processors, review platforms, social media pages, or map services. We are not responsible for the privacy practices, policies, or content of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Under Pressure Washing LLC
Phone: 224-440-1349
Email: Underpressuregurnee@gmail.com
Service Area: Gurnee, Lake County, Illinois, and surrounding areas
Website: underpressure-washing.com